"We are what we repeatedly do.
Excellence then, is not an act, but a habit."
Delphi strives to be a good corporate citizen around the globe. Whether it's building homes with Habitat for Humanity International, providing employee reading tutors to local middle schools, or training a Leader Dog whose assistance will allow a student to continue her college education, Delphi fuels community spirit daily. Our employees wouldn't have it any other way.
In business terms, our customers are primarily the original equipment manufacturers of motor vehicles. But in a broader sense, our customers include people like you -- people who buy and drive cars and trucks that incorporate Delphi components, systems and modules.
It is our vision to be recognized by our customers as their best supplier! Achieving our vision requires that we have a deep passion for excellence -- a passion to exceed our customers' expectations at every opportunity. Excellence -- and the Delphi Principles -- provide the cultural framework to guide our actions. We hold ourselves accountable to the highest standards of conduct relative to our responsibility to society and strive to build and maintain effective relationships with the communities and institutions with which we interact.
The Delphi Absolutes of Excellence describe the preferred attitude of employees and business partners. Some focus on our customers' expectation that we perform everything right -- the first time, every time. Others address how we do it -- through caring people, innovation, teamwork and continuous improvement. Are we there yet? No. And we never will be. Because, at Delphi, we recognize that true excellence is a never-ending journey.
Delphi culture is full of passion and creativity. It's important that our employees feel proud to work at Delphi. And it's important that we strive to be good corporate citizens. What does that mean exactly, to be a good corporate citizen? It means we embrace diversity and have employees of every educational background, age, race and gender. It means we strive to be a good corporate neighbor in each community in which we reside. It means caring for the environment and making "green" practices a part of what we do and what we develop. It means enabling greater vehicle safety through our products. It means striving for excellence in our citizenship endeavors. Because we believe that good corporate citizenship is more than an occasional gesture, but an ideal that is integrated in every decision-making process.